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Challenges in selecting Event technical suppliers

Selecting technical production suppliers for audio-visual (AV) services, lighting, and staging involves navigating complex technical requirements and industry-specific jargon. Unlike catering or hotel services, AV, lighting, and staging require deep technical knowledge. Terms like “lumens,” “decibels,” “signal flow,” and “load capacity” are critical for ensuring the right equipment and services are provided but can be confusing without a technical background.

Technical Specifications: Each event has unique sound, lighting, and stage design needs. Translating a client’s vision into technical requirements demands detailed knowledge and precise communication. Misunderstandings in these areas can lead to suboptimal outcomes, making clear communication paramount.

Effective Communication Strategies

Clear and Concise Requirements: Clearly define your event’s goals and technical needs. Use plain language and provide detailed descriptions to help suppliers understand your vision and propose appropriate solutions.

Collaborative Approach: Engage in ongoing dialogue with your suppliers. Regular meetings and updates ensure everyone is aligned and issues are addressed promptly. Collaboration fosters a better working relationship and a more successful event.

Utilizing Visual Aids: Illustrate your ideas with diagrams, sketches, or other visual aids. Visual representations can bridge the gap between conceptual ideas and technical execution, making it easier for suppliers to understand and implement your vision.

Role of Internal Creative Design Departments

Translating Vision into Reality: Creative design departments understand the client’s vision and the technical requirements needed to achieve it. They can communicate effectively with both parties, ensuring that the technical solutions proposed align with the desired outcome.

Providing Ready Designs: By preparing detailed designs and technical specifications in advance, these teams help streamline the communication process with external suppliers, reducing the chances of miscommunication and errors.

Building Relationships with Suppliers

Trust and Reliability: Choose suppliers with a track record of reliability and trustworthiness. A reliable supplier is crucial for the success of your event, as technical failures can have significant impacts.

Evaluating Suppliers: Evaluate your suppliers regularly based on their performance, quality of service, and ability to meet deadlines. This helps maintain high standards and ensures that any issues are addressed promptly.

Case Studies or Examples

Successful Communication: An event planner who worked closely with their AV supplier, providing precise requirements and regular updates, ensured a seamless event with no technical glitches.

Common Pitfalls: A lack of clear communication led to a lighting setup that did not match the event’s theme, resulting in additional costs and last-minute changes. This underscores the importance of detailed and ongoing dialogue.

Best Practices

Checklists or Guidelines: Develop checklists or guidelines that outline your technical requirements and expectations. This will provide a reference for your team and the suppliers.

Regular Feedback: Implement regular feedback sessions to assess performance and address issues. This helps maintain high standards and fosters continuous improvement.

Assessment Processes: Establish assessment processes to evaluate the effectiveness of your communication strategies and the performance of your suppliers. This helps identify areas for improvement and ensures ongoing success.

Global Network and Expertise

Having a trusted AV supplier with global relationships ensures high-quality, consistent, and reliable services for events worldwide. Their expertise and network can provide a seamless experience, making them invaluable partners in executing successful events.

Effective communication with technical production suppliers is essential for successful event execution. Companies and marketers can ensure their events are flawlessly executed by understanding the unique challenges, employing effective communication strategies, leveraging internal creative design departments, and building solid relationships. With careful planning and clear communication, even the most complex technical aspects can be managed smoothly.

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Grzegorz Nowakowski
Head of Global Parterships

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